PRIVACY POLICY
Updated on: 13th August, 2025
Thank you for playing our games! This Privacy Policy describes:
- The ways we collect personal data about you and why we do so
- How we use your personal data, and
- The choices you have about your personal data.
This Privacy Policy applies to inkcrystal's games, websites and related
services, which we here collectively call
the
Service. We may periodically update this Privacy Policy by posting a new
version on https://www.inkcrystal.com. If we
make
any
material changes, we will notify you by posting a notice in the Service
prior to the change becoming effective.
Your
continued use of the Service after the effective date will be subject to
the new Privacy Policy.
CONTACT US
If you have questions about data protection, or if you have any requests
for resolving issues with your personal
data, we encourage you to primarily contact us through the game so we
can reply to you more quickly.
email: admin@inkcrystal.com
THE DATA WE COLLECT
Data you provide us.
- Contact information (such as name and email address)
- Player name and password
- Profile information (such as profile photo)
- Your messages to the Service (such as chat logs and player support
tickets)
- Other data you choose to give us (such as data to identify a lost
account)
Data we collect automatically.
- Data about your account and game progress
- Your IP address and mobile device identifiers (such as your device
ID, advertising ID, MAC address, IMEI)
- Data about your device, such as device name and operating system,
browser type and language
- Data we collect with cookies and similar technologies (see more
below)
- General location data
- Precise geo-location data (GPS, with your consent)
- Data about your use of the Service, such as gameplay data and your
interactions with other players inside
the Service
In most cases, we also create a inkcrystal-specific ID for you when you use
the Service.
Data we collect from our partners.
- Data we receive if you link a third party tool with the Service
(such as Facebook, WeChat or Google)
- Demographic data (such as to determine the coarse location of your
IP address)
- Data to fight fraud (such as refund abuse in games or click fraud in
advertising)
- Data from platforms that the games run on (such as to verify
payment)
- Data for advertising and analytics purposes, so we can provide you a
better Service
Retention period of personal information.
In principle, users' personal information is destroyed or stored
separately
without delay when the purpose of collection and use of personal
information
is achieved. However, only for the following reasons, the information is
stored and managed separately from other information for a certain
period of
time, and destroyed or stored separately without delay after the period
specified below.
- Website Data
Website Data is stored for 3 years from the
date
of logging for the purpose of reporting and managing queries and
then destroyed or stored separately.
- Job Application Archive
Job applications are kept for one
year
from the date of application and then destroyed or kept
separately.
- Complaints and Disputes Resolution
Subject to the following, if you request deletion of personal
information, it will be destroyed or stored separately without
delay.
- We may be obliged to preserve the information even after the
purpose
of
collection and use has been achieved in accordance with the
provisions
of relevant laws and regulations, we shall keep the user's
information
for a certain period of time as stipulated by the relevant laws
and
regulations (to a reasonable extent).
Retaining and Deleting Personal Information.
We retain your personal information for the duration of our service
to
you and will delete it after the purpose of the collection is
achieved.
Personal information stored in physical form will be shredded or
incinerated, and personal information stored electronically will be
removed using commercially reasonable technical measures in a way
that
the data cannot be reproduced.
WHY DO WE COLLECT YOUR DATA
To make the Service work.
To perform the contract, we process data necessary to
- Create accounts and allow you to play our games and use our
Service
- Operate the Service
- Verify and confirm payments
- Provide and deliver products and services you request
- Send you Service-related communications
To make the Service more suitable for our players.
To provide a great Service to our players, we have a legitimate interest
to collect and process necessary data
to
- Update and develop player profiles
- Develop and improve the Service and player experience
- Manage our relationship with you
- Provide social features as part of the Service
- Customize your Service experience
- Respond to your comments and questions and provide player support
- Provide you inkcrystal offers in the Service as well as in other websites
and services, and by email
- Send you related information, such as updates, security alerts, and
support messages
- Enable you to communicate with other players
To show personalized advertisements.
To show you personalized advertisements in the Service as well as in
other websites and services (including
email) we have a legitimate interest to process necessary data to
- Track the content you access in connection with the Service and your
online behavior
- Deliver, target and improve our advertising and the Service
For information on how to opt-out from personalized advertisements, see
section 'Your rights and options'
below.
To keep the Service safe and fair.
Ensuring a level playing field in the Service is a top priority for us.
For more information on our acceptable
use policy, see the inkcrystal Terms of Service.
In order to keep the Service and its social features safe and fair, to
fight fraud and ensure acceptable use
otherwise, we have a legitimate interest to process necessary data
to
- Analyze and monitor use of the Service and its social features
- Moderate chats either automatically or manually
- Take action against fraudulent or misbehaving players
To analyze, profile, and segment.
In all of the above cases and purposes, we may analyze, profile and
segment all collected data.
With your consent.
With your consent, we may process your data for additional purposes, such
as using your GPS location to show you
local events.
WHO CAN SEE YOUR DATA
Apart from inkcrystal, your data can be accessed by others in the following
situations:
OTHER PLAYERS AND USERS.
Social features are a core component of our games. Other players and
users may, for example, see your profile
data,
in-game activities and read the messages you have posted.
PARTNERS WORKING FOR inkcrystal.
inkcrystal has partners to perform services for us. These partners process
your data only at and according to
inkcrystal´s instructions to provide the Service, such as hosting, player
support, advertising, analytics and
fraud prevention.
Other companies and public authorities.
In order to combat fraud and illegal activity, we may exchange data with
other companies and organizations and
provide it to public authorities in response to lawful requests.
We may also disclose your data based on your consent, to comply with the
law or to protect the rights, property
or safety of us, our players or others.
YOUR RIGHTS AND OPTIONS
Access the personal data we hold about you.
If there is a change to your personal information, or you no longer
desire our Service, you may edit, update, or delete the data by making
the change within your account settings in the game, by contacting the
Support team’s email (can also be found in our products) or by
contacting us at datasecurity@inkcrystal.com. We will provide you a copy of
your personal information in an electronic format upon request.
Your privacy rights
Pursuant to your local law, you may have the following rights:
- Right of access: You have the right to obtain confirmation from
us
as to whether or not we process personal information from you
and
you also have the right to at any time obtain access to our
personal
information stored by us. To exercise this right you may at any
time
contact us as at datasecurity@inkcrystal.com. You may also access the
information you provided in the settings of our product.
- Right to rectification of your personal information: If we
process
your personal information, we shall endeavor to ensure by
implementing suitable measures that your personal information is
accurate and up-to-date for the purposes for which your personal
information was collected. If your personal information is
inaccurate or incomplete, you have the right to obtain the
rectification of such data. To exercise this right you may at
any
time contact us at datasecurity@inkcrystal.com. You may also change
the
information you provided in the settings of our product.
- Right to erasure of your personal information or right to
restriction of processing: You may have the right to obtain the
erasure of your personal information or the restriction of
processing of your personal information. To exercise this right
you
may at any time contact us at datasecurity@inkcrystal.com
- Right to withdraw your consent: If you have given your consent
to
the processing of your personal information, you have the right
to
withdraw your consent at any time, without affecting the
lawfulness
of processing based on the consent before the withdrawal. You
can
always withdraw your consent, for example by turning off GPS
location sharing in your mobile device settings. To exercise
this
right you may at any time contact us at datasecurity@inkcrystal.com
- Right to data portability: You may have the right to receive the
personal information concerning you and which you have provided
to
us, in a structured, commonly used and machine-readable format
or to
transmit this data to another controller. To exercise this right
you
may at any time contact us as at datasecurity@inkcrystal.com
- Right to object: You may have the right to object to the
processing
of your personal information as further specified in this
Privacy
Policy.
- Right to lodge a complaint with supervisory authority: You have
the
right to lodge a complaint with the Data Protection
Authority(DPA).
Your other rights.
You also have the right to correct your data, have your data deleted,
object how we use or share your data, and
restrict how we use or share your data. You can always withdraw your
consent, for example by turning off GPS
location sharing in your mobile device settings.
We will respond to all requests within a reasonable timeframe. If you
have an unresolved privacy or data use
concern that we have not addressed satisfactorily, please contact our
U.S.-based third-party dispute resolution
provider (free of charge). You may also contact your local data
protection authority within the European
Economic Area for unresolved complaints.
COOKIES AND SIMILAR TECHNOLOGIES
Like most online services, we and our partners use cookies and similar
technologies to provide and personalize
the Service, analyse use, target advertisements and prevent fraud. You
can disable cookies in your browser
settings, but some parts of the Service may then not function
properly.
HOW DO WE PROTECT YOUR DATA
Security Safeguards.
In order to help ensure a secure and safe player experience, we are
continuously developing and implementing
administrative, technical and physical security measures to protect your
data from unauthorized access or
against loss, misuse or alteration.
Data retention.
We retain your data for as long as your account is active or as needed to
provide you the Service. We will for
example
periodically de-identify unused game accounts and we regularly review
and de-identify unnecessary data.
Note that if you ask us to remove your personal data, we will retain
your data as necessary for our legitimate
business
interests, such as to comply with our legal obligations, resolve
disputes, and enforce our agreements.
AGE LIMITS
We do not knowingly collect or solicit personal data about or direct or
target interest based advertising to
anyone under the age of 13 or knowingly allow such persons to use our
Services. If you are under 13, please do
not send any data about yourself to us, including your name, address,
telephone number, or email address. No one
under the age of 13 may provide any personal data. If we learn that we
have collected personal data about a
child under age 13, we will delete that data as quickly as possible. If
you believe that we might have any data
from or about a child under the age of 13, please contact us.
General Data Protection Regulation (GDPR)
Under the GDPR regulations, should you wish for your data to be deleted,
please send out a request to the
relevant emails in the following list:
| Game |
Email |
| TinyShip |
tinyship@inkcrystal.com |